Privacy Policy

Privacy Policy

DLVITEMS (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By using our website, you consent to the practices described in this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page.

Information We Collect

Personal Information

Personal information may include your name, email address, billing information, account details, and any information you provide when placing an order or contacting support.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including IP address, browser type, device information, pages visited, and date/time of access.

How We Use Your Information

We use the information we collect to:

  • Process orders and provide requested services
  • Verify billing information and prevent fraud
  • Communicate order status and service updates
  • Respond to customer support inquiries
  • Improve website functionality and user experience
  • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyze usage, and remember user preferences. You may disable cookies in your browser settings; however, some features of the site may not function properly.

Communications

We may send service-related communications such as order confirmations, status updates, or important service notices. These communications are necessary to provide our services and are not promotional in nature.

You may opt out of promotional emails at any time by following the unsubscribe instructions included in those messages.

Information Sharing

We may share information only with trusted third-party service providers that assist with:

  • Payment processing
  • Fraud prevention
  • Website hosting and analytics

These providers are authorized to use your information only as necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect data, no method of transmission or storage is 100% secure.

International Data Transfers

Your information may be stored or processed in countries outside of your own. By using our website, you consent to such transfers in accordance with this Privacy Policy.

Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make such a request, please contact us using the email address below.